|How to setup an Email Account|
|Creating an email account in Outlook (coming soon)|
|Managing your files in WS_FTP (coming soon)|
Start Outlook Express and select the Tools menu. From here select ‘Accounts’
In the window that appears press the ‘Add’ button and then select ‘Mail…’
Enter your name as you would like it to appear to people who receive emails from you. Then click ‘Next’.
Enter the email address that you want to use and that you have setup with Buduweb. Then click ‘Next’.
Now you need to enter your incoming and outgoing servers. For the incoming server you should enter mail.’yourdomain.com’ – substituting your own domain name for yourdomain.com. For the outgoing mail server we have a server called ‘outitgoes.com’ you should enter smtp.outitgoes.com or you can use mail.'yourdomain.com' as before. Then click Next.
To finish you need to enter your username (which is your full email address) and password for your mail account. You can view your usernames and passwords in your Control Panel. Once entered please click Next and then Finish.
To allow you to send mail through our mail server you now need to make a small change to the properties of the account. Select ‘properties from the Accounts’ window:
You need to click the tick-box that says ‘My server requires authentication’ and then click the ‘OK’ and ‘Close’.
You can now send and receive emails!
In addition, SMTP is generally used to send messages from a mail client to a mail server. This is why you need to specify both the incoming mail (POP3) server and the SMTP server when you configure your email application.
The top half of the page allows you to add a new forwarding address and the bottom half lists addresses you have already setup, these can then be edited.
Each email address can be forwarded to up to three
other addresses. If you need to forward to more than
three then you should look at setting up a distribution
All your email settings can be controlled through
your Control Panel. Simply log into your control
panel and select ‘Email Configuration’.
From the next menu you should select ‘Email
You simply need to enter the e-mail address that you want the autoresponder to work on and enter the message that you want to be sent.
Once an autoresponder has been setup it will be listed in the bottom half of this page. From there you can delete or edit it.
Please note that if you leave the subject field blank
in your autoresponder setup, it will use the orginal
subject field with 'RE:' placed before it instead.
From here you can add a catch all address or delete an existing one.
Via your WebMail email account, you can send email to any active mailbox account on the Internet. With the powerful HTML-Editor feature (IE4/IE5 only) you can send stunning HTML emails, or, for compatibility (plain text message) use the plain-editor to send standard emails.
How to send email via WebMail
Login to your account.
Click Compose Mail on the Navigation Bar
Fill in the header information:
To: Type in the recipient's email address, or select an email from your address book. For multiple recipients use commas (,) between addresses
Subject: Type in the subject of the message.
CC: Type in any additional recipient's email addresses. A copy of your email will be sent to them.
BCC: Type in the email address of any recipient that you would like to send a copy to without the other recipient's knowledge.
Compose your message in the large message area provided.
If required, click the attachment button to upload files for the outgoing email message.
Click the Send Mail button at the top or bottom of the screen.
Features of Sending Mail
HTML Email Composer
If you are using IE4+ you can use the powerful HTML email-compose function. This allows you to add spice & depth to your outgoing emails by using HTML tags to change the mail's font, color, size and message formatting. Using HTML tags you can embed anything you wish into your outgoing email, from HTML tables to images and hyperlinks. Define your own HTML tags by selecting the HTML Source button, try copy and pasting HTML tags from another application!
Note, this feature is currently only available under IE4/5 on the PC. Due to Netscape browsers not correctly supporting DHTML/CSS versions this feature is unavailable at this current time.
To attach files to your email messages, first click the Attach button in the compose screen. A new window will popup to add attachments; click the "Browse" button to select a file from your hard drive. Click "OK" when you have selected the appropriate file attachment. Once files are uploaded, you can check the size of the attachment and choose to delete the file. Multiple attachments are supported.
When sending your email message, you can define a
signature to be attached to the bottom of the email
message. See the preferences panel for more info
There is a possibility that your ISP is blocking port 25. Providers like AOL block this to prevent outside users from relaying bulk email off their servers. You should contact your provider to see if port 25 is blocked.
Please note that if domains are not transferred over to us, you'll need to arrange for the renewal of those domains separately with whomever they reside with, and those domains will not enjoy the full range of free services that our domain registration customers obtain by default.
ln theory, if you do it correctly, from the outside world's point of view, there should be no downtime at all! Obviously, to start with you'll need to open your account with us. Once done, you'll be able to associate a domain name along with that account.
Once an order for a domain has been submitted the order is real time. So unfortunately it cannot be corrected or cancel. Therefore we advise the spelling of all domains to be reviewed before submitting it.
The Domain Name System, or DNS, is the means by which
computers connected to the Internet get information
about each other. The individual pieces of information
are known as records; each record is of a certain
type. Computers look up records for a domain by asking
the name server for the domain about the records relevant
to that domain.
IP addresses are the numbers which identify computers to each other.
DNS record types
These contain a mapping from a name to an IP address. For example, there is an A record set up for "microsoft.co.uk" which points from "www" to "126.96.36.199". An A record does not in itself mean that any particular service is available from the computer at that address; it just translates the name to the IP address.
These contain a mapping from one name (known as an alias) to another name (known as a CNAME, or canonical name). When a computer looks up records for the alias, it is given the records for the cname instead.
For example, if we set up a CNAME record for "microsoft.co.uk" with alias "web" and cname "www", then all queries for "web.microsoft.co.uk" would be given the information for "www.microsoft.co.uk". A cname can be a name within the same domain, as in our example, or it can be a full name, like "www.google.com."; the dot on the end shows that this is a full name.
These say where email for a domain is to be delivered. A domain can have several MX records; each one has a priority from 0 to 100. Email is delivered to the one with the lowest number first, and to any others only if the first one cannot accept it. For example, there is an MX record for "bbc.co.uk" pointing to "mail.bbc.co.uk", with priority 10. This causes our email to be delivered to "mail.bbc.co.uk".
File Manager session expiry problems are usually the result of the clock on the local computer being set incorrectly. The date and time on the client machine must be set accurately or the session will time-out immediately. If the time and date settings are correct try clearing your browsers cookies or try a different browser.
Yes. Buduweb provides you unlimited FTP access to your account 24 hours a day, 365 days a year, allowing you to set up, change or maintain your Web site at any time.
The path to your website is partially determined
by your domain name, but is in the following format:
You need to specify the following in a .htaccess
SetEnv DEFAULT_PHP_VERSION 5
This means that any php file ending in .php will
be executed as PHP5 rather that PHP4.
will run the script through the PHP interpreter at /usr/bin/php.
runs the script through /usr/bin/perl with the -w flag to enable warnings.
An 'exec format error' is the result of an invalid
interpreter line. That could be because the interpreter
line is missing, or indented with a tab, for instance.
Cause 1: Missing or wrongly named index file
When you don't specify a file name when accessing a site, the server searches through a list of default filenames and will display the first one it finds. Common default names are index.php, default.htm, index.htm and index.html - The first page of your website should use one of these names, with all lowercase letters.
When we create your web hosting account, we place a simple index.html file on the server so that there is something there before you upload your site. If you delete this file and don't replace it, then you will see the error message above. To fix this, ensure that the first page in you site is called index.html
Cause 2: Incorrect Access Control Settings
This error will also be displayed if the directory access settings for your site's root directory are set with access criteria which you do not meet. Usually these settings are contained in a file called ".htaccess". This file is sometimes generated manually, but can also be configured by some web development tools, such as MS Front Page.
If you are using Front Page, then you should alter
the web permissions using this program, and republish
your site. In most other cases, manually removing
the .htaccess file usually solves the problem.
For those accounts where there is a bandwidth allocation such as the Free Starter Professional account, if you exceed the bandwidth allocation, you'll receive an email to let you know and then your account will be deactivated. We do this to ensure that customers were charged for extra bandwidth.